Frequently Asked Questions

Mobile Kneads is a mobile application created by massage therapists to provide reliable massage services highlighting the need for healing and relief in the comfort of your own home.

Mobile Kneads connects you to professional and knowledgeable massage therapists who will provide you with exactly what you knead in just five easy steps!

Download the app > Create your account > Choose a massage therapist > Confirm your booking > Enjoy the massage at the comfort of your home!

When booking massages, make sure you select the correct appointment type that you are interested in.

Remember that we are a mobile massage business. Meaning, we do NOT have a storefront location. Our service providers will travel to your location of choice.

We ask that ALL pets are kept away as we will not massage around animals.

A non-refundable $20 deposit or FULL payment for services is required at time of booking. The rest of the payment must be paid before the session begins if you wish to pay in cash.

Please be sure to prepare the exact amount.

There are many different types of massage. The most common is the Swedish massage, which is a whole-body therapeutic massage designed to relax the muscles and joints. Other popular types include deep tissue, shiatsu, hot stone, reflexology, and Thai massage.

You may choose a specialty, like sports massage or prenatal massage if that suits your needs. If you’re unsure of what to book, just share with us your concerns. We are happy to give you our recommendation!

Studies show women who get pregnancy massages have decreased instances of depression, anxiety, and leg and back pain while also experiencing less painful and shorter labors. However, there are risks associated with the following conditions:

• History of miscarriage                                                     
• Gestational diabetes
• Cardiac, pulmonary, liver, or renal disorders
• Mother’s age under 20 or over 35
• Pitting edema
• Epilepsy or other convulsive disorders
• Placental or cervical dysfunctions
• Abdominal pain
• Leaking of amniotic fluid
• Fever
• Sudden edema/swelling
• Severe headaches
• Preeclampsia
• History of any high-risk pregnancy
• Drug exposure
• Hypertension 
• Genetic Abnormalities
• Fetal growth retardation
• Bloody discharge
• Sudden weight gain
• Diarrhea
• Decrease in fetal movement over 24-hour period
• Severe nausea or vomiting

It’s best to consult your healthcare provider before receiving a prenatal massage, and disclose all health risk factors of your pregnancy to your massage therapist.

Hot Stone Massage is effective in relieving muscle spasm, pain, tension, and improving circulation, metabolism, sleep, and joint flexibility. However, there are risks associated with individuals with the following conditions:

• Pregnancy
• Diabetes
• Inflammatory skin conditions
• Open wounds or sores
• Hypotension or Hypertension
• Cancer
• Varicose Veins
• Under the influence of drugs/alcohol
• Blood clot(s)
• Neuropathy
• Autoimmune Condition (MS, Lupus. etc)
• Peripheral vascular disease
• Heat sensitivity
• Edema or Lymphedema
• Cardiovascular disease

How often you should get a massage depends on your needs and your stress levels. Massage has significant health benefits that are best experienced when you get massage regularly. Typically, once every two weeks is ideal for keeping your muscle tissue pliable and in good shape. If you are in chronic pain or have a special issue to address, you might need to book weekly (or even twice a week) until you feel better. Once you’re feeling good, once a month is probably the minimum for maintaining the health of your tissue. If you start stretching the massages too far out, then your muscles can revert to their old patterns and you’ll have to start all over again to restore their suppleness and pliancy.

The therapist requires at minimum a cleared space of around 6 feet by 10 feet or more to be able to manoeuvre around the massage table comfortably.

The massage should feel good no matter the kind of massage you receive or who the massage therapist is. If you experience any pain or discomfort during the session, there may be more pressure being applied than what your body can handle, so feel free to ask the therapist to use less pressure. Don’t be shy to ask, as they’re more than happy to tailor the massage to your needs and may not know your preferred pressure unless you tell them.

You do not need to be completely undressed for a massage if you would be more comfortable wearing your underwear. It is common for clients to completely undress for their massage, especially if it is a full body massage, where the therapist will be working across your whole body. However, it’s completely up to you what you want to wear; undress to your level of comfort.

Here are some tips adapted from the American Massage Therapy Association to help you enjoy your massage.

1) Don’t eat just before the massage session.
2) Be ready on time. If your therapist arrives and you are in a rushed state, it will take longer to relax.
3) If you don’t want to remove all your clothing, wear what you will be comfortable in that will allow the therapist to work on the areas of your body that need it.
4) Good communication is very important. Before the session, give accurate health information and let the massage therapist know what you want from the massage. During the massage session, speak up if you have any feedback on the amount of pressure, speed of movement, room temperature, music volume, or lighting.
5) Some people like to talk during a massage session, while others remain silent. In general you should do whatever you feel like, and the massage therapist will follow your lead.
6) Breathing helps to facilitate relaxation. People often stop breathing when they feel anxious or a sensitive area is massaged. If you realize this is happening, remind yourself to breathe.
7) Try not to tighten up during the massage. Let your massage therapist know if this is happening. They may need to adjust the massage technique being used. They may also be able to help you relax the affected area.
8) If you find your thoughts are racing during the massage, one way to be more “body-centered” and to quiet the mind is to follow the hands of the massage therapist and focus on how the touch feels.
9) If anything happens during the massage that you dislike or seems improper, you have the right to ask the massage therapist to stop, and if necessary end the session.
10) If you are dizzy or light headed after the massage, do not get off the table too fast.
11) Drink extra water after the massage.
12) Allow for some open, quiet time after your massage session if possible. Sometimes, one needs a little time to integrate or absorb the results of the massage session or needs some “re-entry” time. Remember, massage has its greatest benefits over time. The therapeutic effects of massage are cumulative, so the more often a person gets a massage, the better he or she will feel and the more quickly one’s body will respond. If you are getting a massage to address chronic muscular tension or recovery from a soft tissue injury, more than one session is usually needed, so be prepared to schedule several sessions.

Yes. Before any facial is performed, the aesthetician will ask information from you such as: any medications you are taking, the products you use on your skin, recent procedures (e.g. injections, peels, laser) you have had on your face, and what your biggest concern is with your skin. Your aesthetician will also conduct a skin assessment to determine your skin type.

Yes! A facial cannot:

• Eliminate acne
• Permanently fade discoloration
• Treat Rosacea
• Lift sagging skin
• Eliminate dark circles and puffy eyes
• Replace cosmetic corrective procedures such as Botox

The short answer is no. The products we use are not irritating to the skin and should not cause breakout to surface. In fact, having a facial is recommended to speed the healing process and relieve the discomfort of current acne lesions.

Yes, today many people prefer using their own nail toolkit, for the fear of infection from the tools used in the salon. You can have your nail toolkit, however, we request you to ensure that your toolkit is sterilized and cleaned very well after the procedure.

Yes, manicure & pedicure does not interfere with your health unless you develop an infection from unsterilized tools. Apart from that, there is little or no evidence that the chemicals and fumes from the nail salon will affect your baby.

We love to work near windows so that we can have natural light! That will ensure the best results for both hair and makeup. If your makeup looks good in natural light, then it will look fantastic in any light. If we are doing hair, we need to be close to an electrical outlet to plug in our hot tools.

We need a sturdy table top surface for hair and makeup to set up our kit. You might be surprised at how much we bring with us.

Yes, clean hair helps products to work more effectively. Hair buildup prevents effects from performing to their full potential.

Mobile Kneads provides a wide range of beauty services. Our menu differs depending on where you are. Here’s the summary of what we offer:

• Cut for adult & kids
• Highlighting
• Hairstyling
• Color
• Lip
• Sideburns/Cheek
• Chin
• Nose Ears
• Eyebrows

To check what’s available in our services, you can download our app today.

Mobile personal training means that we are mobile; we do not work in a gym or studio but instead, we come to you. All our trainers are highly qualified and skilled professionals who will design an effective training program that can be done at your home, workplace or a local park. One of the many benefits of mobile personal training is that it creates a private, safe and comfortable environment for your exercise sessions, and can be tailored to suit you and your lifestyle.

Yes, we assure that you will have the same personal trainer throughout your training program. This is vital for your progress and the consistency of your training.

In the unfortunate case where your trainer is away or sick, we will do our best to have a replacement trainer available during your session.

People engage a personal trainer for a variety of reasons. Trainers are good at motivating clients, teaching safe workout practices, offering personalized instruction, recommending new effective routines, boosting confidence, providing sport-specific training, assisting with injury recovery, and introducing new abilities. You might want a trainer to inspire and push you to the point where you start to see long-term improvements and provide continual encouragement and support so you can keep going!

Each person’s body is unique, and Professional Trainers can’t predict how much weight you’ll lose. We can hold you accountable for your fitness program and assist you in reaching your objectives in the most effective way possible.